Last Updated on 03 Jul '22
Expiring on 07 Jul '22

UP TO RM 4200/ month

Duties & Responsibilities
1. Conduct training for new employees, Core Modules, Store Training Program and others related trainings have been assigned.
2. Ensure all new employees attend and complete On The Job Training Programs and assess to certify the new employees if they meet requirements of the programs.
3. Ensure current store employees attend and complete Core Modules, Store Training Program and other required training programs.
4. Conduct and follow-up on any ad-hoc training required.
5. Responsible for executing all new training programs including New Processes and Service Rollouts.
6. Prepare training tools and materials before training programs commence and maintain proper records of all trainees who have completed training.
7. Provide recommendations to Store Training Manager regarding training matters, necessary updates or revisions for training materials.
8. Build and maintain consistent communications with Operations Team and Store Training.
9. Evaluate trainees level of competencies and update relevant Operations Team and Store Training.
10. Visit stores on an approved scheduled monthly activity plan and implement corrective coaching whenever necessary.
11. Participate in Store Training initiatives and other trainings planned as and when required.
12. Properly maintain all training equipment, tools and furniture in the assigned training facility.
13. Update and maintain all training records, materials and training aids accordingly and on a timely basis. Prepare all weekly or monthly training reports/results of training and submit to Operations Team and Store Training on a timely basis.
14. Perform any other duties and responsibilities as and when required by the management.

Job Requirements
1. Diploma/Degree in any related field especially HR and Business Admin.
2. Minimum 2 years’ experience in Retail Operations preferably with supervisory experience and minimum 1 year in training will be an advantage.
3. Good understanding of Retail operation.
4. Familiar with Microsoft Office.
5. Possess good presentation skills.
6. Able to work under pressure.
7. Able to manage, present and address large audience.
8. Able to converse in Bahasa Malaysia and English.

Additional Details

  • Location: Ipoh, Perak
  • Job Type: Full Time

About the Employer

7-Eleven Malaysia Sdn Bhd
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