E-Commerce Customer Service Support #kerjatrending

Last Updated on 29 Mar '23
Expiring on 05 Apr '23

FROM RM 2300/ month

Job Description

The E-Commerce Customer Service Support will be required to manage incoming calls and emails from customers in relation to ON-LINE shopping of products and services.

The position will require you to support the contact centre in spoken and written English and Bahasa Malaysia; ability to read, write and speak Mandarin is an advantage.

The Requirements for the Role:

SPM/STPM/Diploma/Degree or an equivalent professional qualification.
A good command of written and spoken English and Bahasa Malaysia.
Additional Language Allowance of RM350-500 for those who can read, write and speak Mandarin.
Possess initiative with the ability to work independently and as a team.
Dynamic, highly motivated and a result oriented player with good interpersonal skills.

Contact Centre Operating days : 24/7
Work Days : 5 day week : off days are based on the roster.
Work Hours : Rotational shifts

The Package:

Attractive Salary ( RM2300-2800)
Additional Language Allowance of RM350 - 500 for those who can read, write and speak Mandarin.,
The probation period is 3 months.
Once confirmed, there will a performance related bonus per quarter for confirmed staff.
15 days Annual Leave
14 days Medical Leave
Medical and hospitalization insurance coverage.

*Please note that all walk-in interviews have been suspended until further notice in light of Covid-19. For any/all job enquiries please send your resume/CV and a member of our team will be in touch!

25th floor, Menara TA One
22, Jalan P.Ramlee
Kuala Lumpur.

Additional Details

  • Location: KLCC, Kuala Lumpur
  • Job Type: Full Time, Contract
  • Timing / Shifts: Shifts

About the Employer

Scicom (MSC) Bhd
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