Urgent Intake Customer Service Associate

Salary: RM1,800.00 - RM2,000 per month

These are the benefits in your career with us:
- Fun and exciting working environment
- Lucrative remuneration package
- EPF, SOCSO, and Medical coverage
- Strategic location (walking distance to all major public transportation modes)
- Professional training & training allowance provided
- Annual leave and selected public holiday leave
- 5 working days/week

What we require from you:
- Candidates must be a Malaysian citizen and possess at least an SPM qualification
- Must be able to work on rotational shifts and weekends
- Strong communication and interaction skills
- Fresh graduates are encouraged to apply
- Fluent in both spoken and written Bahasa Malaysia and English
- Able to start immediately is an added advantage (Urgent hiring position)

Your roles include:
- Attending to incoming calls promptly, courteously in a competent and professional manner.
- Maintains customer records by updating account information
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
- Contributes to team effort by accomplishing related results as needed
- Provide accurate, valid and complete information by using the right methods/tools
- Any other duties assigned by your immediate superior and the Company

PLEASE READ CAREFULLY BEFORE YOU APPLY, THANK YOU.