[E-Commerce] Customer Service Representative - August Intake (Live Chat Support)

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    Petaling Jaya, Petaling District

    + 3 others

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  •   Full Time
  •   5 Day Week

RM2800 - 3500 / month


Job Scope :- 

  • Responsible for customer online consultation and answering questions, providing effective answers to customer consultation needs.
  • Maintain good communication and cooperation with relevant departments.
  • To exceed customers' expectations in terms of customer service & accurate information.
  • Work in a team to achieve the required KPI elements and SLA.
  • This is live chat. 

Requirements:-

  • Candidate must possess at least an SPM and above.
  • Required language(s): English.
  • Full Training Program will be provided for new hires even fresh graduates who are interested to start their career.
  • Applicants must be willing to work on 24/7 rotational shifts.
  • Each Shift consists of 9 working hours included 1-hour lunch break-time

Salary & Benefit :-

  • Attractive KPI incentives
  • Cooperate discount
  • Attractive annual leaves
  • EPF & SOCSO
  • Health and life insurance
  • Medical Coverage
  • Connected to LRT/KTM Subang Jaya via a link bridge
  • Permanent role
  • Beverage Machines Subsidy  
  • Parking Subsidy

About the Employer

IGT Services and Technologies KL Sdn Bhd
BRN/UEN: 1271754W
Normally responds in 3-4 days



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