Assistant Store Outlet Manager (AEON Mall KL Midtown)
-
Jalan Ipoh, Batu
KL Midtown, 7, Jalan Dutamas 2, Dutamas, Batu, 50450, WP Kuala Lumpur, WP Kuala Lumpur, Malaysia
- Full Time
- Shifts
RM4000 - 7000 / month
DUTIES & RESPONSIBILITIES:
- Offer the best in class customer service, manage the sales team member to ensure the team's objectives and sales goal are met
- Handle customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers
- Build and manage daily budget for Sales team based upon Yearly Sales Budget agreed with HQ Japan
- Issue the Preliminary reports and control Productivity, Hours worked at capita, Rate of remaining goods, and Production loss management
- Create Inventory list at month end and maintain own team's Work Schedule Record system data accurately
- Maintain the smooth operation of stores through cooperation with other department
- Set-up a milestone to improve hygiene management and keep the outlet always clean and tidy
- Do PDCA cycle (Plan-Do-Check-Act) with Store Manager on a quarterly basis to further confirm and improve progress
- Manage the POS system with a high level of accuracy. Handle daily sales transactions and ensure accurate cash management, perform daily sales reconciliation and outlet closing procedures, then prepare and deposit daily sales collections into the corporate bank account on the following business day.
Required parameters:
- Experience as F&B, managerial position
- Strong in computing numbers
- Skill to use Excel, Word
- Language: Chinese, English, Malay
About the Employer
BRN/UEN: 1361585U
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