Collection Executive (up to RM 2600 + KPI Incentive RM 2500) - Near to LRT
A Singapore-based digital bank offering convenient and accessible banking and financial services through digital platforms. The company serves customers in Singapore and is expanding its operations in Malaysia to support its growing business.
Job Responsibilities
- Make outbound calls to SG customers regarding overdue payments.
- Discuss repayment options and assist customers with suitable repayment arrangements.
- Follow up with customers to encourage timely repayment.
- Handle enquiries related to overdue accounts and repayments.
- Achieve collection targets while following company policies and regulations.
- Maintain accurate records of customer interactions and repayment arrangements.
Requirement
- Minimum Diploma or equivalent.
- Collections or call centre experience is an advantage.
- Good verbal and written English communication skills.
- Mandarin is an added advantage.
- Good interpersonal, negotiation and problem-solving skills.
- Comfortable working with targets and making outbound calls.
- Valid passport and Certificate of Good Conduct required.
EA License No: Agensi Pekerjaan Asia Recruit Sdn Bhd
About the Employer

BRN/UEN: 1086157A
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