BARISTA SUPERVISOR
-
Bandar Malaysia, Seputeh
+ 3 others
- Full Time
- 6 Day Week
RM2500 - 3000 / month
**Job Summary**
We are seeking a dynamic Sales Supervisor (prefer female local) to lead our food and beverage sales team in driving revenue growth. This role requires a results-oriented professional who can inspire teams, build strong customer relationships, and execute strategic sales initiatives across the Malaysian market.
- Preparing and serving hot and cold beverages, such as coffee, espresso drinks, blended coffees and teas
- Operating coffee equipment, including espresso machines, grinders and brewers
- Building relationships with customers and promoting and recommending menu options to customers
- Working the point-of-sale (POS) system to complete transactions
**Job Description**
• Lead daily 3 café operations, assign stations, and run team briefings.
• Lead and motivate the sales team to achieve monthly and quarterly sales targets whilst ensuring exceptional customer service standards
• Develop and implement effective sales strategies to expand market presence and strengthen brand positioning within the food and beverage sector
• Monitor sales performance metrics, prepare comprehensive reports, and provide actionable insights to senior management
• Coordinate promotional activities, product launches, and marketing campaigns.
**Job Requirements**
• Deep knowledge of espresso equipment operation, grinding, and brewing science and prefer female.
• Minimum SPM, Diploma in Business, Marketing, or related field with at least 3 years of sales experience in the food and beverage industry
• Proven track record in team leadership and achieving sales targets in a fast-paced environment
• Strong communication skills in English and Bahasa Malaysia; proficiency in Mandarin or other languages is advantageous
• Excellent interpersonal abilities, strategic thinking, and proficiency in MS Office and CRM systems
**Benefits & Perks**
• Competitive salary package.
• Annual leave and public holidays as per Malaysian Employment Act
About the Employer
BRN/UEN: 1189537-X
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