Technical and Cabling Technician (Pahang)
Responsibilities:
- Attend assigned customer sites to perform maintenance support and issue verification.
- Conduct basic troubleshooting and inspection of CCTV, NVR, network devices, access control systems, UPS, and related infrastructure.
- Verify equipment status, connectivity, power supply, and physical conditions.
- Prepare and submit site verification and diagnostic reports.
- Coordinate with internal teams and customers for issue escalation and follow-up actions.
- Maintain accurate service records and support project documentation.
- Provide 24x7 standby/on-call support when required.
- Ensure compliance with safety, quality, and customer service standards during site visits.
- To perform assembling, installing and repairing electrical wiring and networking cabling
- To assist in carrying our projects or any ad-hoc tasks as assigned by the management/superior
Requirements:
- Candidate must possess at least a Professional Certificate in PW2/PW3/ PW4/ Diploma or Degree in Information Technology, Computer Engineering, Electrical/Electronic Engineering, Telecommunications, or equivalent.
- Minimum 1 year of experience in technical support, maintenance, or field service operations.
- Relevant wiring and networking experience in the related field is required for this position
- Basic knowledge of CCTV, surveillance systems, IP networking, switches, SD-WAN, access control, and security systems.
- Able to perform onsite troubleshooting and work independently.
- Possess own transport and able to travel outstation, nationwide within Malaysia.
- Ability to work after office hours, weekends, and public holidays when required.
About the Employer
SNS Network (M) Sdn Bhd
BRN/UEN: 512056K
BRN/UEN: 512056K
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