Customer Service Consultant (Aeon AU2)
-
Ulu Kelang, Gombak District
U Mobile - Aeon AU 2 Shopping Centre, Ulu Kelang, 54200, WP Kuala Lumpur, WP Kuala Lumpur, Malaysia
- Full Time
- 5 Day Week
Job description:
- As a Customer Service professional that politely and proficiently attends to service requests and sales interactions with walk in customer at the shop.
- Handle enquiries on services provided ie. Postpaid, Prepaid, Broadband, Account Status, etc.
- Responsible in handling customer information, monetary transactions, handsets and ensuring proper control, reconciliation, and timely updates in the system.
- To maintain accurate and comprehensive record of new and existing customers.
Requirements:
- Candidate must possess at least a Diploma in any field or equivalent.
- Preferably with retail experience in telecommunication products and services.
- At least One (1) year of working experience in the related field is required for this position.
- Able to work in flexible hours including weekends and public holidays, according to the retail operational requirement.
- Sales oriented and able to work independently.
- Good communication and good customer services.
- Good discipline and work as a team.
- Willing to work in Aeon AU2 Mall.
Why Join Us?
- Attractive Commission Scheme – Earn more based on your performance with unlimited earning potential.
- 14 Days Annual Leave – Enjoy a healthy work-life balance with generous leave entitlement.
- Shift Allowance – Additional allowance provided for shift-based work.
- Annual Salary Increment – We recognize and reward good performance with yearly salary reviews and increments.
- Career Growth Opportunities – Develop your skills and advance your career with us.
- Attendance Allowance – Receive additional rewards for maintaining good attendance.
About the Employer
BRN/UEN: 988916H
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