Collection Executive (Basic Salary + Incentives up to RM4,000)
-
Bandar Malaysia, Seputeh
KLEC, Mercu 2, KL Eco City, 3, Jalan Bangsar, KL Eco City, Bandar Kuala Lumpur, 59200, WP Kuala Lumpur, WP Kuala Lumpur, Malaysia
- 合约
- 5天工作制
Job Description
• Engaging in debt-related conversations with customers and formulating a customized
repayment strategy to facilitate settling their outstanding balances.
• Manage customers’ repayment obligations and motivate timely repayments through
outbound collections & recovery calls.
• Proactively achieve/exceed assigned targets whilst complying with collections
methodologies and policies by the company and regulatory bodies.
• The focal point for customer enquiries relating to repayment on overdue accounts.
Job Requirements
• Possess a minimum of SPM or equivalent.
• Experience in collections or in a call centre background is a plus.
• Possess strong interpersonal skills and is able to thrive in a dynamic work
environment.
• Have good composure and showcase excellent problem-solving skills.
• Excellent in both written and verbal communication in English and Malay. Fluency in
Mandarin is a plus.
EA License No: Agensi Pekerjaan Asia Recruit Sdn Bhd
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