Service Crew - Aeon Mall Tebrau City & Mid Valley Southkey

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  •  
    Desa Tebrau, Johor Bahru

    + 2 others

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  •   Full Time
  •   6 Day Week

RM3000 - 3500 / month


Responsibilities

  • Slide into the shift with a warm, high-energy greet—make every guest feel like the main character from the jump.
  • Take orders like a pro—whether on the POS or old-school notepad—and make sure any custom requests or allergy deets get passed to the kitchen loud and clear.
  • Serve food and drinks with speed and style—plates should look chef’s kiss, and every order should leave the pass complete and correct.
  • Keep the dining zone looking fresh—tables, chairs, floors spotless, restrooms stocked and tidy, no cap.
  • Handle questions, feedback, or oops-moments with good vibes and real empathy—loop in the manager if things get heavy, so every guest walks away happy.
  • Jump in on light prep work when needed—always follow food safety rules like it’s second nature.
  • Sync up with the crew—front and back of house—to keep the flow smooth, especially when the rush hits.
  • Ring up payments—cash, card, or tap—and keep the register balanced like a boss.
  • Keep service stations loaded with napkins, utensils, sauces, and drinks—don’t let anything run dry mid-shift.
  • Live by company policies—safety, service, and all the standards—like it’s your personal playlist.

Requirement

  • Bring top-tier customer service energy—make every meal a moment.
  • Take orders accurately and shout out any mods or allergies to the kitchen crew.
  • Handle all food and drinks safely and hygienically—know the rules, follow the rules.
  • Own the cleanliness game—dining area, stations, restrooms all on point.
  • Team up like a pro—communicate and coordinate to crush peak hours together.
  • Respond to guest questions and concerns fast and friendly—find solutions that keep them smiling.
  • Help with basic prep when asked—learn from the seasoned homies on the line.
  • Work the POS system like second nature—order entry, payments, all smooth.
  • Show up on time, every time—reliability is your flex.
  • Stay open to learning—new menus, new systems, new moves—always leveling up.

About the Employer

Skyline Catering Sdn Bhd
BRN/UEN: 202201033061


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