Order Management & Customer Support Specialist

  •  
    Kembangan MRT, Bedok

    4 Jalan Masjid, Singapore, 418922

    Peta

  •   Sepenuh masa
  •   6 Hari Seminggu

S$1500 - 1800 / sebulan


  • Order Processing & Accuracy: Efficiently receive, verify, and process high-volume customer orders from multiple channels (phone, email, online) using our internal systems to guarantee 100% data accuracy.
  • Customer Excellence: Handle inbound calls and inquiries professionally. Resolve customer issues, provide product availability updates, and proactively communicate delivery progress or changes to ensure maximum customer satisfaction.
  • Logistics & Dispatch Coordination: Partner closely with warehouse teams, delivery drivers, and external logistics partners to coordinate smooth dispatch and ensure timely, on-time delivery fulfillment.
  • Inventory & Stock Monitoring: Assist in monitoring inventory levels and collaborating with suppliers to maintain adequate stock levels and prevent fulfillment delays.
  • Documentation & Reporting: Maintain meticulous and up-to-date records of customer orders, communication history, and tracking information.
  • Process Optimization: Actively identify bottlenecks in the order management workflow and propose innovative solutions to enhance operational efficiency and the overall customer experience.

Requirements

  •  Proven experience in order processing, customer service, logistics coordination, or a similar operational role.
  • Exceptional verbal and written communication skills with the ability to maintain clear, cross-departmental workflows.
  • A knack for swiftly resolving order discrepancies and service-related issues under pressure.
  • Proficiency in utilizing order management systems, XERO, or ERP tools, alongside comfortable handling high-volume calls.
  • Highly organized, detail-oriented, and a proactive team player who thrives in a fast-paced environment.

Tentang Majikan

CHEE SONG FOODS PTE. LTD
BRN/UEN: 199101201D
Lihat profil majikan

Kongsi ini dengan rakan anda



Simpan

Beberapa kerja lain yang mungkin anda minati

PEMBANTU IMBASAN DOKUMEN

Segera Ditampilkan
  •   Sepenuh masa
  •   Pelbagai lokasi

  RM 1800 - 2000RM 1800  sebulan   MULTIWEB CONSULTING SDN. BHD
  Kemas kini terakhir pada 07 Okt 2026

KERANI PENTADBIRAN – MULAI SEGERA!

Ditampilkan
  •   Sepenuh masa
  •   Pulai, Johor Bahru District

  RM 1700 - 2100RM 1700  sebulan   Pusat Latihan Dan Kemahiran Bestari
  Kemas kini terakhir pada 04 Okt 2026

Admin Coordinator

      S$ 2000 - 2600S$ 2000  sebulan   ZERO GRAVITY
      Kemas kini terakhir pada 04 Okt 2026

    Procurement Executive

    •   Sepenuh masa
    •   Pasir Gudang, Johor Bahru District

      RM 2800 - 3500RM 2800  sebulan   Asia Recruit Management Sdn Bhd
      Kemas kini terakhir pada 04 Okt 2026

    Admin Executive

    Ditampilkan
    •   Sepenuh masa
    •   Desa Petaling, Bandar Tun Razak

      RM 2500 - 3000RM 2500  sebulan   KADANJOE ASIA PACIFIC SDN. BHD
      Kemas kini terakhir pada 04 Okt 2026

    INVENTORY CUM ADMIN ASSISTANT

    Ditampilkan
    •   Sepenuh masa
    •   Tebrau, Johor Bahru District

      RM 2000 - 3500RM 2000  sebulan   GEMBIRAFOOD SDN BHD

    Biasanya membalas dalam 2-3 hari

      Kemas kini terakhir pada 04 Okt 2026

    ADMIN STAFF

    •   Sepenuh masa
    •   Damansara, Petaling District

      RM 1700 - 2200RM 1700  sebulan   AMBIENT CAPITAL SDN. BHD.
      Kemas kini terakhir pada 04 Okt 2026

    Admin Assistant

    •   Sepenuh masa
    •   Bandar Baru UDA, Johor Bahru

      RM 2000 - 2500RM 2000  sebulan   V Mega Agency

    Biasanya membalas dalam 6-7 hari

      Kemas kini terakhir pada 04 Okt 2026

    Admin Asisstant

    Ditampilkan
    •   Sepenuh masa
    •   Gombak District, Selangor

      RM 2500 - 3500RM 2500  sebulan   DobiQueen Malaysia

    Biasanya membalas dalam 2-3 hari

      Kemas kini terakhir pada 04 Okt 2026

    Document Controller | Johor

    •   Sepenuh masa
    •   Novena MRT, Novena

      ANCHOR SEARCH GROUP PTE. LTD.
      Kemas kini terakhir pada 26 Sep 2026