Customer Service [Airline Industry] - Mandarin & Cantonese Speaker (May & Jun intake)
-
Petaling Jaya, Petaling District
+ 2 个其他
- 全职
- 班次
RM4000 - 5000 / 每月
What You’ll Be Doing
Handle inbound and outbound calls and emails, providing accurate and timely information, including enquiries related to travel and airlines.
Respond to customer inquiries and complaints in a professional and empathetic manner.
Identify customer needs and provide solutions, or escalate complex issues to the relevant team.
Maintain detailed records of customer interactions and follow up as required.
Participate in continuous improvement by providing feedback on processes and procedures.
Actively participate in team meetings and training sessions to enhance your skills.
What We’re Looking For
Proficient in Mandarin, Cantonese, and English to effectively communicate with Mandarin & Cantonese-speaking clients and handle English-based communications as required.
Previous customer service or call center experience preferred (fresh graduates welcome).
Strong problem-solving and critical thinking abilities.
Commitment to delivering exceptional customer service with a genuine desire to help others.
Ability to work effectively in a fast-paced environment and adapt to changing priorities.
Minimum qualification: SPM, UEC, O-Level or higher.
Work schedule: 24/7 shift rotation – 5 working days per week.
What We Offer
Competitive salary
Comprehensive medical & dental coverage
Generous annual and sick leave entitlements
Career advancement and skills training opportunities
Collaborative and supportive team culture
Modern and well-equipped office facilities
EPF, SOCSO
Corporate discounts
✨ At IGT Solutions, we believe our people are the core of our success. Join us for not just a job, but a platform for growth and career development.
还有几份你可能感兴趣的工作
Customer Service Representative - Sunway Pinnacle - Nearby Public Transport
- 合约
- Damansara, Petaling District
RM 2400 每月
Call Centre Support Executive (Fresh Graduates Welcome. #kerjanow
- 全职
- Petaling Jaya, Petaling District
上次更新于 20 9月 2026
RM 2400 - 3000 每月
Hiring Now: Call Centre Support Executive (Fresh Graduates Welcome!)
- 全职
- Petaling Jaya, Petaling District
上次更新于 20 9月 2026
RM 2400 - 3000 每月
Call Centre Support Executive Fresh Graduates Welcome - Hiring Now
- 全职
- Petaling Jaya, Petaling District
上次更新于 20 9月 2026
RM 2400 - 3000 每月
Indoor Sales & Customer Service (Bahasa Malaysia Speaker Preferred)
- 全职
- Cheras, Kuala Lumpur
上次更新于 20 9月 2026
RM 2200 - 4000 每月
[E-Commerce] Customer Service Representative - August Intake (Live Chat Support)
- 全职
- 多个地点
上次更新于 20 9月 2026
RM 2800 - 3500 每月
[Permanent Night Shift] Airlines Customer Service Representative (English Speakers)
- 全职
- 多个地点
上次更新于 20 9月 2026
RM 3500 - 4300 每月
返回 
