F&B Supervisor / RM 2250 / Store Commision
-
AEON Taman Universiti, Skudai
+ 2 个其他
- 全职
- 6天工作制
RM2250 - 2500 / 每月
Job Highlights
- Basic Salary: RM2,050/month
- Store Commission Available
- Overtime Payment Provided
- Double Pay on Public Holidays
- 6 Working Days Per Week
- Multiple Locations Available
Job Description
- Manage daily outlet operations to ensure smooth and efficient business activities.
- Schedule, supervise, train, and guide staff according to company SOPs and service standards.
- Monitor outlet sales, stock levels, stock take, stock ordering, and cost control.
- Handle cash registers and ensure daily financial transactions are accurate.
- Ensure high standards of customer service, cleanliness, and professionalism.
- Handle customer enquiries, feedback, and complaints professionally.
- Prepare and serve beverages according to established SOPs and quality standards.
- Explain products and promotions to customers and actively promote and upsell products.
- Support the team in achieving sales targets and operational goals.
- Assist with outlet opening/closing procedures, special events, and other duties as required.
Requirements
- Minimum Diploma in any relevant field.
- At least 2 years of experience in retail operations, OR 1 year of experience as a Team Lead/Crew Leader.
- Previous F&B experience will be an added advantage.
- Strong leadership, communication, and customer service skills.
- Able to manage and motivate a team effectively.
- Willing to work 6 days per week, including weekends and public holidays.
- Willing to work overtime when required.
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